Privacy Policy

When you register on our website, place an order, subscribe to our newsletter, or contact us, we may collect the following personal information:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Information (processed securely through payment gateways)

• Date of Birth (optional)

• Gender (optional)

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP Address

• Browser Type and Version

• Operating System

• Device Information (mobile/desktop)

• Pages Visited and Time Spent

• Referral Source

• Click-through Data

• Cookies and Similar Technologies

We may receive information from third-party services such as:

• Social Media Platforms (if you connect your account)

• Payment Processors (transaction details)

• Courier Partners (delivery tracking)

• Analytics Providers (Google Analytics, etc.)

• Process and Fulfill Orders: To process your purchases, arrange delivery, and provide customer support.

• Account Management: To create and manage your account, authenticate your identity, and provide personalized services.

• Communication: To send order confirmations, shipping updates, promotional emails, newsletters, and respond to your inquiries.

• Payment Processing: To process payments securely through our trusted payment partners.

• Improve Services: To analyze website usage, understand customer preferences, and improve our products and services.

• Marketing and Advertising: To send you promotional offers, discounts, and personalized recommendations (you can opt-out anytime).

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

• Fraud Prevention: To detect and prevent fraudulent transactions and protect our website from security threats.

• Service Providers: Payment gateways (Razorpay, PayU), courier partners (Delhivery, Blue Dart), email service providers, and analytics tools.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

• Legal Requirements: We may disclose your information if required by law, court order, or government authorities.

• With Your Consent: We may share your information with third parties if you provide explicit consent.

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

• SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect data transmission.

• Secure Payment Gateways: All payment information is processed through PCI-DSS compliant payment partners. We do not store credit/debit card details.

• Access Controls: Only authorized personnel have access to your personal information.

• Regular Security Audits: We conduct regular security assessments to identify and fix vulnerabilities.

• Data Backup: We maintain secure backups of your data to prevent loss.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

• Right to Access: You can request a copy of the personal information we hold about you.

• Right to Correction: You can update or correct inaccurate information in your account settings.

• Right to Deletion: You can request deletion of your account and personal information (subject to legal retention requirements).

• Right to Object: You can object to the processing of your information for marketing purposes.

• Right to Opt-Out: You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in our emails.

• Right to Data Portability: You can request your data in a structured, machine-readable format.

To exercise these rights, contact us at privacy@ropetoxfashion.com or call +91 98765 43210.

Cookies are small text files stored on your device when you visit our website. They help us improve your browsing experience and provide personalized content.

• Essential Cookies: Required for website functionality (e.g., shopping cart, login sessions).

• Performance Cookies: Collect anonymous data on website usage (e.g., Google Analytics).

• Functional Cookies: Remember your preferences (e.g., language, currency).

• Marketing Cookies: Track your browsing behavior to show personalized ads.

You can control cookies through your browser settings. However, disabling cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies

• Block third-party cookies

• Clear cookies when you close the browser

Learn more about managing cookies at www.allaboutcookies.org